MealMagic Family Portal: Changes to Low-Balance Reminder Email Options

Parents/guardians can choose to receive low-balance email notifications. If a parent/guardian previously opted out of all email, they will need to uncheck that box to access the low-balance email settings. When a student's balance is at or below the amount the parent/guardian selected, an email will be sent. Parents/guardians will only receive one request every three days for a given student. Low-balance email is handled per Family Portal account. If multiple people have access to a student, each person can choose their own low-balance email option.

The opt-in procedure is simple.

1. Log into Family Portal
2. Click the Notifications button
3. On-screen instructions appear on the website
4. Check the box to indicate you want to receive low-balance reminders
5. Set a dollar amount indicating when to send notices